Môn CF Training recognises that delegates may occasionally need to cancel their attendance on a training course.

If you need to cancel a booking, please notify us as soon as possible by telephone or email.

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Cancellation Charges

The following charges will apply to paid course bookings:

• 14 days or more before the course date
  No cancellation charge will apply.

• Between 7 and 13 days before the course date
  50% of the course fee will be charged.

• Less than 7 days before the course date
  100% of the course fee will be charged.

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Substitute Delegates

A substitute delegate may attend in place of the original booking at no additional cost, provided we are notified before the course start time.

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Exclusive / Bespoke Course Bookings

For exclusive or bespoke course bookings, any unrecoverable costs incurred by Môn CF Training as a result of cancellation may also be charged to the course organiser.

These costs may include, but are not limited to:

• venue hire

• catering

• trainer travel or accommodation expenses

• third-party supplier costs

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Non-Attendance

Failure to attend a course without prior notice will be treated as a cancellation and charged at 100% of the course fee.